Setting Up Sites for Success
With Citeline Connect’s Site Admin Portal, more than 80% of the study sites were able to securely log in to confirm and update their contact details, ensuring prospective study participants would not fall between the cracks.
The platform provided the sponsor with real-time site performance metrics to streamline recruitment: flagging overwhelmed sites and quickly rerouting new referrals to ease congestion. With clinical research sites often juggling multiple trials simultaneously, easing the burden of unqualified referrals early on is a key priority for improving the site and patient experience.
Rather than allowing prospective trial participants to contact sites independently, Citeline Connect’s embedded prescreening solution was deployed across all recruitment partners, including the sponsor’s own trial website, to quickly prequalify patients, preventing more than 10,000 unqualified referrals from contacting already busy sites.
